Delete Account

To request account deletion, email mike@elitepocketpt.com with the subject "Delete my Elite Pocket PT account".

Include the email address used for your Elite Pocket PT account so we can locate and verify the account.

Where possible, we will delete or anonymise your account profile, training records, nutrition records, progress records, progress photos if uploaded, support records linked only to your account, community content where technically possible, and push notification tokens.

Some content may be difficult to fully remove if it has already been included in backups, logs, or shared community context, but we will take reasonable steps to remove or anonymise eligible account data.

We may retain certain information where legally or operationally necessary, including transaction records, payment and subscription records, security logs, fraud prevention records, support history required for dispute handling, and legal or compliance records.

Subscription cancellation may need to be handled through the relevant payment provider if applicable.

We aim to process verified deletion requests within 30 days, unless a longer period is required for legal, security, payment, or operational reasons.